Terms & Conditions


These terms and conditions (the "Terms and Conditions") govern the use of palletsmarket.com (the "Site"). This Site is owned and operated by Pallets Market. This Site is a freight exchange website.

By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of palletsmarket.com and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site;
  • Violate the rights of other users of our Site;
  • Violate the intellectual property rights of the Site owners or any third party to the Site;
  • Hack into the account of another user of the Site;
  • Act in any way that could be considered fraudulent; or
  • Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Freight Processing
We, palletsmarket.com and our admins have the full rights to approvals or denials of all freight exchanges that happen in their entirety.
At any point in time, palletsmarket.com and our admins are allowed without any refusal to contact any user, company or else stated, to be either discuss order information, listings and prices displayed on palletsmarket.com

Accounts and Users
When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  1. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Verified Members

We do our utmost best to verify members which wish to be verified on Pallets Market. All processes are manually approved meaning that at any point in time human-error may occur throughout any process. We are able to refuse verification to any company or individual that we believe to not be suitable on our platform.

These processes for verification included, but not limited to:

- Sending a pin by post to the registered address (available on the government websites)

- Video call to check the valid ID of the business owner

- Request utility bills of admin or user being verified

- All requested documents will be deleted once confirmed but have the possibility of staying in our systems for any reasons we deem necessary.

Verified accounts is only a verification process we, Pallets Market does for internal purposes as well as to illustrate to other users that we have higher trust with that user. This does not mean there is no chance for any possibility that the verified user is fraudulent and we hold no responsibility if the verified user commits any fraudulent activity in any way.
Due to our processes not being able to fully verify the user and their activities on or off Pallets Market, we recommend that you carry out your own checks on these users prior, during or post interactions with the “verified user”.



Third-Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Links to Other Websites
Our Site contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using these sites.

Limitation of Liability
palletsmarket.com and our directors, shareholders, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

This includes but not limited to;
- loss of freight
- loss of earnings or damages

We, palletsmarket.com are exclusively a freight exchange platform. What is this might you ask? We are a platform that only connects multiple parties to be able to list orders for pickups and receive orders for deliveries. We are not liable for any of the above-mentioned and further that we, palletsmarket.com, deem non-liable for any legal matters against our directors, shareholders, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.


Except where prohibited by law, by using this Site you indemnify and hold harmless palletsmarket.com and our directors, shareholders, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Payments may occur on palletsmarket.com. Any company or individual which places an order on the platform are fully liable and responsible for all payments to another party.

Payments may occur in several ways including, but not limited to;
- Company or individual to pay other party that had received and delivered their order
- Company or individual to pay Pallets Market for any process on the platform that requires funds in return for a service, product or transaction fees.

Applicable Law
These Terms and Conditions are governed by the laws of the Country of England, United Kingdom.

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site, but we do not have to inform users if we do so.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

Attn: Terms & Conditions Enquiry

You can also contact us through the feedback form available on our Site.

Effective Date: 24th day of October, 2022



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